Academic, Counseling, Disability and Testing Services
The Center for Student Success offers several services to encourage and support student success. Academic services include training in study skills, organization, and time management. Support is also provided to discuss basic skills necessary for achieving success in a higher education setting. The Learning Center offers tutoring and walk-in academic support. Tutoring is available in large group and small group formats depending on the course. Walk-in support is provided in writing, content specific areas, and general academic study skills. The Learning Center is located in the lower level of the Jackson Library. Tutoring services are not guaranteed in all courses. An attempt is made to provide tutoring in all basic education and many specialized courses. Tutoring helps to strengthen a student’s basic academic skills and course content knowledge so that he/she experiences improved academic development. Tutors are IWU students recommended by faculty, trained by professional staff, and paid to assist their fellow students. The program is beneficial for the students as well as the faculty.
Testing services include the SAT, MAT, CLEP, testing accommodations (see “Disability Services”), and counseling assessment. Tests are scheduled individually.
The Center for Student Success also houses a federally funded TRIO program that offers a range of services for eligible students. The main goal of the program is to provide additional support services necessary to increase college retention and graduation. The program is open to first generation students, low-income students and students with disabilities.
Counseling services focus on assisting each student in developing skills, abilities, and potential within the academic, social, spiritual, physical, and emotional climate of the campus. Counseling is professional and confidential. Personal counseling includes support for psychological and emotional issues, as well as behavioral transitions.
For students with disabilities who are enrolled in CAS or Pre-licensure Nursing, the Center for Student Success works to make programs and facilities available in a non-arbitrary and beneficial manner. The Director of Disability Services is responsible for receiving a request for academic or physical accommodations. The director will work with the student to obtain and review the required documentation and will assign reasonable accommodations based on documentation that supports the student's request. Academic accommodations include, but are not limited to, alternative testing environments, note-taking services, recording lectures, books in alternate format, and adaptive technology.
